Gong Platform Outage

Incident Report for Gong

Resolved

This incident has been resolved.
Posted May 06, 2025 - 10:13 PDT

Update

We are continuing to monitor for any further issues.
Posted May 06, 2025 - 07:31 PDT

Monitoring

A fix was implemented to restore Gong and our team is monitoring.
Posted May 06, 2025 - 07:31 PDT

Update

A fix was implemented to restore Gong and our team is monitoring.
Posted May 06, 2025 - 07:30 PDT

Update

We are continuing to work on a fix for this issue.
Posted May 06, 2025 - 07:05 PDT

Identified

The cause of the outage has been identified and our teams are working to resolve it. Please check back for updates.
Posted May 06, 2025 - 07:02 PDT

Investigating

We’ve identified an outage in the Gong platform and are actively investigating. Please check back here for updates.
Posted May 06, 2025 - 04:38 PDT
This incident affected: Conversation Intelligence, Deals and Forecast, Engage, Data Platform and APIs, and Mobile.