All Systems Operational

About This Site

Gong enables revenue teams to realize their fullest potential by unveiling their customer reality.

On this page, we publish in real time the operational status of our systems as well as descriptions of historical incidents.
The uptime percentage published on this site may reflect downtime due to scheduled maintenance or resulting from external applications or third parties, external network, or equipment problems.

If you are experiencing an operational issue with our services please inform us at help.gong.io

Uptime over the past 90 days. View historical uptime.
Gong Components Operational
90 days ago
99.99 % uptime
Today
Web Application
Operational
90 days ago
99.98 % uptime
Today
Call Recording
Operational
90 days ago
100.0 % uptime
Today
Call Analysis
Operational
90 days ago
100.0 % uptime
Today
Integrations
Operational
90 days ago
100.0 % uptime
Today
Public API
Operational
90 days ago
100.0 % uptime
Today
Mobile Applications
Operational
90 days ago
100.0 % uptime
Today
Email Ingestion
Operational
90 days ago
100.0 % uptime
Today
Hubspot CRM Sync Operational
90 days ago
100.0 % uptime
Today
Salesforce CRM Sync Operational
90 days ago
100.0 % uptime
Today
AWS Operational
AWS s3-us-standard Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS kafka-us-east-1 Operational
AWS transcribe-us-east-1 Operational
AWS kms-us-east-1 Operational
AWS iam Operational
External Calendar Providers Operational
Google Apps Realtime API Operational
External Conference Call Providers Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
90 days ago
100.0 % uptime
Today
MS Teams Recorder Operational
90 days ago
100.0 % uptime
Today
GoToMeeting® System Status Operational
Blue Jeans Network Meeting Rooms Operational
ClearSlide Conference Calling services Operational
Talkdesk Voice - Call Recordings & Voicemail Operational
Twilio Operational
Twilio Trust Hub Operational
Twilio Voice, North America Operational
Twilio Voice Insights Operational
Twilio TwiML Operational
Twilio Voice, Europe Operational
Twilio REST API Operational
Twilio PHONE NUMBERS Operational
Twilio PSTN Operational
Twilio SIP Interface Operational
Twilio Recording Operational
Mailgun email processing Operational
Filestack API Operational
Segment Analytics.js CDN Operational
Segment Tracking API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Call processing times are slow in some languages
Resolved - The issue has been resolved.
Sep 19, 23:12 PDT
Update - We are working to ensure service is fully restored for all customers. Call ingestion into Gong is currently operating slower than expected for the following languages:
Amharic (Ethiopia), Arabic (Bahrain), Arabic (Algeria), Arabic (Egypt), Arabic (Iraq), Arabic (Jordan), Arabic (Kuwait), Arabic (Lebanon), Arabic (Morocco), Arabic (Mauritania), Arabic (Oman), Arabic (Qatar), Arabic (Tunisia), Arabic (Yemen), Arabic (Israel), Arabic (Palestine), Azerbaijani (Azerbaijan), Bulgarian (Bulgaria), Bengali (Bangladesh), Bengali (India), Bosnian (Bosnia and Herzegovina), Burmese (Myanmar), Catalan (Spain), Czech (Czech Republic), Greek (Greece), Estonian (Estonia), Basque (Spain), Finnish (Finland), Filipino (Philippines), Galician (Spain), Gujarati (India), Croatian (Croatia), Hungarian (Hungary), Armenian (Armenia), Icelandic (Iceland), Javanese (Indonesia), Georgian (Georgia), Kazakh (Kazakhstan), Khmer (Cambodia), Kannada (India), Lao (Laos), Lithuanian (Lithuania), Latvian (Latvia), Macedonian (Macedonia), Malayalam (India), Mongolian (Mongolia), Marathi (India), Nepali (Nepal), Norwegian (Norway), Polish (Poland), Punjabi (Gurmukhi,India), Romanian (Romania), Sinhala (Sri Lanka), Slovak (Slovakia), Slovenian (Slovenia), Albanian (Albania), Serbian (Serbia), Sundanese (Indonesia), Swahili (Kenya), Swahili (Tanzania), Tamil (Sri Lanka), Tamil (Malaysia), Tamil (Singapore), Ukrainian (Ukraine), Urdu (India), Urdu (Pakistan), Uzbek (Uzbekistan), Vietnamese (Vietnam), Chinese, Cantonese (Hong Kong), Zulu (South Africa).
We are currently working to address the issue and restore full functionality.
Please check back for updates.
Sep 19, 06:53 PDT
Monitoring - A fix was implemented and Call ingestion is partially restored. Our team is working to ensure service is fully restored. Please check back for updates.
Sep 19, 05:19 PDT
Update - We are continuing to work to resolve the issue impacting Call ingestion. Please check back for updates.
Sep 19, 04:46 PDT
Identified - The cause of the issue impacting Call ingestion has been identified and our teams are working to resolve it. Please check back for updates.
Sep 19, 04:05 PDT
Sep 18, 2023
We are currently experiencing issues with Gong's Forecast
Resolved - This incident has been resolved.
Sep 18, 02:00 PDT
Update - We are continuing to monitor for any further issues.
Sep 18, 01:26 PDT
Monitoring - A fix has been implemented, and we are monitoring the results
Sep 18, 01:06 PDT
Identified - The cause of the issue impacting Gong's Forecast has been identified and our teams are working to resolve it. Please check back for updates.
Sep 18, 00:57 PDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

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