Investigating - We are aware that some customers are unable to access Engage. We are working to resolve the issue as soon as possible. Please check back for updates.
Sep 13, 2024 - 09:36 PDT

About This Site

Note: Our status page has been updated with a simplified visual to help you more quickly see the status of your solutions. If you have any questions, please submit a Customer Support ticket for more information.

Gong enables revenue teams to realize their fullest potential by unveiling their customer reality.

On this page, we publish in real time the operational status of our systems as well as descriptions of historical incidents.
The uptime percentage published on this site may reflect downtime due to scheduled maintenance or resulting from external applications or third parties, external network, or equipment problems.

If you are experiencing an operational issue with our services please inform us at help.gong.io

Conversation Intelligence Operational
Deals and Forecast Operational
Engage Operational
Data Platform and APIs Operational
Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 13, 2024

Unresolved incident: We are currently experiencing issues with Sending Emails & Open To-Dos in Engage.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
Resolved - The issue has been resolved.
Sep 11, 12:48 PDT
Monitoring - iOS version 7.24.3 with fix for Gong Connect has been released to the app store and we are monitoring the results
Sep 11, 12:27 PDT
Identified - Gong Connect on iOS is unavailable in version 7.24.2: Clicking on the entry point will cause the app to freeze.
Please reopen the app in order to use it.
All other features are unaffected

Sep 11, 10:26 PDT
Sep 10, 2024

No incidents reported.

Sep 9, 2024
Resolved - The incident has been resolved
Sep 9, 05:58 PDT
Update - We are continuing to monitor for any further issues.
Sep 9, 05:20 PDT
Monitoring - A fix was implemented to restore and our team is monitoring.
Sep 9, 05:20 PDT
Identified - We are continuing to work to resolve the issue impacting Emails.
Please check back for updates.

Sep 9, 04:49 PDT
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.