Identified - The issue has been identified and a fix is being implemented.
Mar 19, 16:10 PDT
Investigating - We are currently experiencing an issue with logging ~7% of new emails in Gong.
We believe we have identified the root cause and are now investigating a way to mitigate it.
No data would be lost, but there will be a delay until new emails appear in the system.
Mar 19, 15:29 PDT

About This Site

Gong is used by the world’s best sales teams to improve their sales calls and win more deals. On this page we publish in real time the operational status of our systems as well as descriptions of historical incidents. If you are experiencing an operational issue with our services please inform us at help@gong.io.

Gong Components Partial Outage
90 days ago
99.57 % uptime
Today
Web Application ? Operational
90 days ago
100.0 % uptime
Today
Call Recording ? Operational
90 days ago
100.0 % uptime
Today
Call Analysis ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
Email Ingestion ? Partial Outage
90 days ago
96.99 % uptime
Today
External Services Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS s3-us-standard Operational
AWS elasticache-us-east-1 Operational
AWS elasticsearch-us-east-1 Operational
AWS iam Operational
Mailgun email processing Operational
Filestack API Operational
Segment Analytics.js CDN Operational
Segment Tracking API Operational
External Calendar Providers Operational
Google Apps Realtime API Operational
External Conference Call Providers Operational
Zoom Meetings Operational
GoToMeeting® System Status Operational
Blue Jeans Network Meeting Rooms Operational
ClearSlide Conference Calling services Operational
Talkdesk Voice - Call Recordings & Voicemail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 28, 2020

No incidents reported today.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

Mar 14, 2020

No incidents reported.