Identified - The issue has been identified and a fix is being implemented.
Mar 19, 16:10 PDT
Mar 19, 16:10 PDT
Investigating - We are currently experiencing an issue with logging ~7% of new emails in Gong.
We believe we have identified the root cause and are now investigating a way to mitigate it.
No data would be lost, but there will be a delay until new emails appear in the system.
Mar 19, 15:29 PDT
We believe we have identified the root cause and are now investigating a way to mitigate it.
No data would be lost, but there will be a delay until new emails appear in the system.
Mar 19, 15:29 PDT
About This Site
Gong is used by the world’s best sales teams to improve their sales calls and win more deals. On this page we publish in real time the operational status of our systems as well as descriptions of historical incidents. If you are experiencing an operational issue with our services please inform us at help@gong.io.
Gong Components
Partial Outage
Web Application
?
Operational
Call Recording
?
Operational
Call Analysis
?
Operational
Integrations
?
Operational
Public API
?
Operational
Mobile Applications
?
Operational
Email Ingestion
?
Partial Outage
External Services
Operational
AWS ec2-us-east-1
Operational
AWS rds-us-east-1
Operational
AWS elb-us-east-1
Operational
AWS s3-us-standard
Operational
AWS elasticache-us-east-1
Operational
AWS elasticsearch-us-east-1
Operational
AWS iam
Operational
Mailgun email processing
Operational
Filestack API
Operational
Segment Analytics.js CDN
Operational
Segment Tracking API
Operational
External Calendar Providers
Operational
Google Apps Realtime API
Operational
External Conference Call Providers
Operational
Zoom Meetings
Operational
GoToMeeting® System Status
Operational
Blue Jeans Network Meeting Rooms
Operational
ClearSlide Conference Calling services
Operational
Talkdesk Voice - Call Recordings & Voicemail
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage