Call processing delays

Incident Report for Gong

Resolved

This incident has been resolved.
Posted May 15, 2025 - 13:48 PDT

Monitoring

A fix has been implemented and we are monitoring the results
Posted May 15, 2025 - 13:20 PDT

Investigating

Call processing into Gong is currently operating slower than expected. We are currently working to address the issue and restore full functionality.
Posted May 15, 2025 - 12:58 PDT
This incident affected: Gong Components (Historical data prior to Oct 1st 2023) (Call Analysis).