Zoom outage causing all zoom related products to fail.

Incident Report for Gong

Resolved

This incident has been resolved.

Posted Jan 23, 2023 - 08:19 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 23, 2023 - 07:32 PST

Update

The issue is still occurring,
You can follow Zoom status page for more details.
Also,
1. Customers that are using dynamic consent link with enforce at the moment are not able to create recorded meetings. A workaround can be to use their consent PMI link.
2. No need to reconnect, we will fix it on ours side, once Zoom outage will be fixed.

Posted Jan 23, 2023 - 06:43 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 23, 2023 - 00:11 PST

This incident affected: External Conference Call Providers (Zoom Meetings).