Issue with CRM data syncing

Incident Report for Gong

Resolved

This incident has been resolved.

Posted Jan 21, 2025 - 07:25 PST

Monitoring

Issue is resolved and CRM data is up to date.

Posted Jan 19, 2025 - 14:26 PST

Update

We are continuing to investigate this issue.

Posted Jan 19, 2025 - 07:08 PST

Investigating

We’ve detected an issue with CRM data syncing.
As a result, some customers may experience a delay in activities syncing and CRM data updates in Gong.
We’re working to resolve this.

Posted Jan 19, 2025 - 06:46 PST

This incident affected: Gong Components (Historical data prior to Oct 1st 2023) (Email Ingestion, Hubspot CRM Sync, Salesforce CRM Sync).