Call Spotlight is currently affected by a service disruption at Azure OpenAI Service

Resolved·Partial outage

This incident has been resolved.

Thu, Nov 30, 2023, 07:43 AM

(2 years ago)

Affected components

Nov 29, 2023, 05:58 PM

Nov 30, 2023, 07:43 AM

Updates

Resolved

This incident has been resolved.

Thu, Nov 30, 2023, 07:43 AM

Identified

We are continuing to work to resolve this issue. Please check back for updates.

Wed, Nov 29, 2023, 09:27 PM(10 hours earlier)

Identified

The cause of the issue impacting Call Spotlight has been identified and our teams are working to resolve it. Please check back for updates.

Wed, Nov 29, 2023, 05:59 PM(3 hours earlier)

Investigating

Users may be experiencing disruptions to Call Spotlight due to a service outage at Azure OpenAI Service. The following Gong component are affected: Conversation Intelligence Our teams are working quickly to investigate and address the issue.

Wed, Nov 29, 2023, 05:58 PM