Resolved
The issue has been resolved.
Monitoring
We identified and resolved the issue that caused delays in exporting activities from Gong to CRM systems.
Some customers may still experience delays while the backlog is being processed.
Delayed activities will be automatically exported to your CRM, and no action is required on your part.
Data syncing from your CRM into Gong is not affected.
We’ll share another update as more information becomes available.
Monitoring
We identified and resolved the issue that caused delays in exporting activities from Gong to CRM systems.
Some customers may still experience delays while the backlog is being processed.
Delayed activities will be automatically exported to your CRM, and no action is required on your part.
Data syncing from your CRM into Gong is not affected.
We’ll share another update as more information becomes available.
Identified
We have identified the issue causing the CRM synchronization delays.
A subset of users in the US-hosted environment may continue to experience delays with CRM event synchronization.
We are currently actively working to resolve the issue.
Next update as soon as more information becomes available.
Investigating
We are continuing to investigate an issue causing delayed event synchronization to the CRM.
A subset of users in the US-hosted environment may experience delays with CRM synchronization.
Our engineering team is actively working to identify the root cause, and we will provide another update as soon as more information becomes available.
Investigating
We are currently investigating an issue causing delayed event synchronization to the CRM.
This is a limited-scope incident, and our engineering team is actively working to identify the root cause.
We will provide another update as soon as more information becomes available.