Gong is currently affected by a service disruption at AWS

Resolved·Degraded performance

The issue has been resolved.

Tue, Oct 21, 2025, 07:25 AM

(5 months ago)

Affected components

Oct 20, 2025, 07:17 AM

11:08 PM

Conversation Intelligence

Deals and Forecast

Engage

Data Platform and APIs

Mobile

Updates

Resolved

The issue has been resolved.

Tue, Oct 21, 2025, 07:25 AM

Monitoring

AWS has reported that services have recovered and are operating normally. We are working to ensure service is fully restored for all customers. Please check back for updates.

Mon, Oct 20, 2025, 11:08 PM(8 hours earlier)

Identified

Users may be experiencing disruptions at GONG due to a service outage at AWS. Our teams are working quickly to investigate and address the issue.

Mon, Oct 20, 2025, 07:17 AM(15 hours earlier)