Affected components
Conversation Intelligence
Updates
Resolved
This incident has been resolved.
Tue, Nov 21, 2023, 10:28 PM
Identified
The issue has been identified and a fix is being implemented.
Tue, Nov 21, 2023, 10:25 PM
Investigating
We are continuing to investigate this issue.
Tue, Nov 21, 2023, 09:29 PM(55 minutes earlier)
Investigating
Our data processing infrastructure is running behind which is causing delays in processing calls. No data has been lost and the system should be caught up shortly.
Tue, Nov 21, 2023, 09:23 PM