Affected components
Conversation Intelligence
Updates
Resolved
This incident has been resolved.
Thu, Nov 30, 2023, 07:43 AM
Identified
We are continuing to work to resolve this issue. Please check back for updates.
Wed, Nov 29, 2023, 09:27 PM(10 hours earlier)
Identified
The cause of the issue impacting Call Spotlight has been identified and our teams are working to resolve it. Please check back for updates.
Wed, Nov 29, 2023, 05:59 PM(3 hours earlier)
Investigating
Users may be experiencing disruptions to Call Spotlight due to a service outage at Azure OpenAI Service. The following Gong component are affected: Conversation Intelligence Our teams are working quickly to investigate and address the issue.
Wed, Nov 29, 2023, 05:58 PM