Resolved
Affected components
No components marked as affected
Updates
Write-up published
Resolved
Due to performance issues detected, we reverted our latest Chrome extension release. As a result, you may notice that activity tracking is no longer visible inline in Gmail, although it is still working \(no data loss\). We anticipate this to be working properly by Wednesday, August 7, 2024.
Wed, Jul 31, 2024, 08:05 PM
Resolved
The incident has been resolved
Tue, Jul 30, 2024, 11:29 AM(1 day earlier)
Monitoring
A fix was implemented and Call ingestion is partially restored.Our team is working to ensure service is fully restored.Please check back for updates.
Mon, Jul 29, 2024, 05:05 PM(18 hours earlier)
Investigating
Call ingestion into Gong is currently operating slower than expected.Call processing is delayed, We are currently working to address the issue and restore full functionality.
Mon, Jul 29, 2024, 03:41 PM(1 hour earlier)