Ongoing Twilio Outage Impacting Calling Services
Resolved·Partial outage

This incident has been resolved.

Tue, Apr 1, 2025, 03:50 PM
(5 months ago)
·
Affected components
Engage
Mobile
Updates

Resolved

This incident has been resolved.

Tue, Apr 1, 2025, 03:50 PM

Identified

We are currently experiencing intermittent issues with incoming and outgoing voice calls due to an ongoing outage with our telecom provider, Twilio. This may affect some customers’ ability to make or receive calls.

We are actively monitoring the situation and will provide updates as they become available.

You can also follow Twilio’s status directly here: https://status.twilio.com/incidents/djx8tktw4z0p

Mon, Mar 31, 2025, 05:23 PM(22 hours earlier)
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