Incident History

March 2025

Ongoing Twilio Outage Impacting Calling Services
We are currently experiencing intermittent issues with incoming and outgoing voice calls due to an ongoing outage with our telecom provider, Twilio. This may affect some customers’ ability to make or receive calls. We are actively monitoring the situation and will provide updates as they become available. You can also follow Twilio’s status directly here: https://status.twilio.com/incidents/djx8tktw4z0p
Mar 31, 10:23 PDT
Incident Detected with Gong Platform
This incident has been resolved.
Mar 25, 09:44 - 12:01 PDT

February 2025

Call page is down
This incident has been resolved.
Feb 13, 02:56 - 03:41 PST

January 2025

Issue with CRM data syncing
This incident has been resolved.
Jan 19, 06:46 - Jan 21, 07:25 PST
Issue with Engage
This incident has been resolved.
Jan 20, 02:51 - 13:07 PST
Issue with the Chrome Extension
This incident has been resolved
Jan 6, 12:51 - Jan 7, 02:02 PST