Problem: Our Google app lost access, preventing all read and write operations for email and calendar integrations.
Impact: Customers were unable to send emails, connect their Google accounts, or sync calendar events due to a complete loss of Google integration access.
Steps to resolve: We are monitoring and have observed emails being ingested again and google access is restored
Resolved
Problem: Our Google app lost access, preventing all read and write operations for email and calendar integrations.
Impact: Customers were unable to send emails, connect their Google accounts, or sync calendar events due to a complete loss of Google integration access.
Steps to resolve: We are monitoring and have observed emails being ingested again and google access is restored
Investigating
Investigating:
Our Google app has lost access, preventing sending and ingesting of email and calendar events. Customers are experiencing errors when trying to send emails, connect Google, and perform related actions.
We are investigating the root cause