Performance Degradation: CRM Data Synchronization

Resolved·Degraded performance

The issue has been resolved.
Some customers observed intermittent delays but no impact to data captured by the platform.

Fri, Jan 30, 2026, 03:58 PM

(3 months ago)

Affected components

Jan 30, 2026, 10:11 AM

03:52 PM

Data Cloud

Updates

Resolved

The issue has been resolved.
Some customers observed intermittent delays but no impact to data captured by the platform.

Fri, Jan 30, 2026, 03:58 PM

Monitoring

A fix was implemented to restore CRM updates, and our team is monitoring.

Fri, Jan 30, 2026, 03:52 PM

Investigating

The cause of the issue impacting CRM updates has been identified, and our teams are working to resolve it. Please check back for updates.

Fri, Jan 30, 2026, 02:50 PM(1 hour earlier)

Investigating

We are currently experiencing delays with synchronization to CRM data. Our team is investigating the issue.

Fri, Jan 30, 2026, 12:59 PM(1 hour earlier)

Resolved

The issue has been resolve

Fri, Jan 30, 2026, 10:41 AM(2 hours earlier)

Investigating

We are currently experiencing delays with synchronization to CRM data

Fri, Jan 30, 2026, 10:11 AM(30 minutes earlier)

Investigating

We are currently experiencing delays with synchronization to CRM data

Fri, Jan 30, 2026, 09:13 AM(57 minutes earlier)