All Systems Operational

About This Site

Note: Our status page has been updated with a simplified visual to help you more quickly see the status of your solutions. If you have any questions, please submit a Customer Support ticket for more information.

Gong enables revenue teams to realize their fullest potential by unveiling their customer reality.

On this page, we publish in real time the operational status of our systems as well as descriptions of historical incidents.
The uptime percentage published on this site may reflect downtime due to scheduled maintenance or resulting from external applications or third parties, external network, or equipment problems.

If you are experiencing an operational issue with our services please inform us at help.gong.io

Conversation Intelligence Operational
Deals and Forecast Operational
Engage Operational
Data Platform and APIs Operational
Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 3, 2025
Resolved - This incident has been resolved.
Apr 3, 02:02 PDT
Monitoring - A fix has been implemented, and we are monitoring the results.
Apr 2, 17:41 PDT
Investigating - We are currently investigating an issue where some users may experience intermittent problems accessing the Conversations > Search page. Our team is actively working to identify the root cause and will provide an update as soon as more information is available
Apr 2, 12:00 PDT
Apr 2, 2025
Resolved - This incident has been resolved.
Apr 2, 23:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 17:41 PDT
Investigating - Some users may experience delays in viewing Zoom calls in Gong due to a delay in recordings populating from Zoom. We are actively monitoring the situation with Zoom and will update as the situation resolves.
Apr 2, 14:07 PDT
Apr 1, 2025
Resolved - This incident has been resolved.
Apr 1, 08:50 PDT
Identified - We are currently experiencing intermittent issues with incoming and outgoing voice calls due to an ongoing outage with our telecom provider, Twilio. This may affect some customers’ ability to make or receive calls.

We are actively monitoring the situation and will provide updates as they become available.

You can also follow Twilio’s status directly here: https://status.twilio.com/incidents/djx8tktw4z0p

Mar 31, 10:23 PDT
Mar 31, 2025
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Resolved - This incident has been resolved.
Mar 25, 12:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 10:12 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 25, 10:07 PDT
Investigating - We are currently experiencing an outage, which is impacting access to the Gong Platform. Our team is actively investigating. Please check back here for more updates.
Mar 25, 09:44 PDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.