All Systems Operational

About This Site

Gong is used by the world’s best sales teams to improve their sales calls and win more deals. On this page we publish in real time the operational status of our systems as well as descriptions of historical incidents. If you are experiencing an operational issue with our services please inform us at help@gong.io.

Gong Components Operational
90 days ago
100.0 % uptime
Today
Web Application ? Operational
90 days ago
100.0 % uptime
Today
Call Recording ? Operational
90 days ago
100.0 % uptime
Today
Call Analysis ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
Email Ingestion ? Operational
90 days ago
100.0 % uptime
Today
AWS Operational
AWS s3-us-standard Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS kafka-us-east-1 Operational
AWS transcribe-us-east-1 Operational
AWS kms-us-east-1 Operational
AWS iam Operational
External Calendar Providers Operational
Google Apps Realtime API Operational
External Conference Call Providers Operational
Zoom Meetings Operational
GoToMeeting® System Status Operational
Blue Jeans Network Meeting Rooms Operational
ClearSlide Conference Calling services Operational
Talkdesk Voice - Call Recordings & Voicemail Operational
Mailgun email processing Operational
Filestack API Operational
Segment Analytics.js CDN Operational
Segment Tracking API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 28, 2020
Completed - The scheduled maintenance has been completed.
Nov 28, 07:00 PST
Verifying - Verification is currently underway for the maintenance items.
Nov 28, 06:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 01:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 17, 11:04 PST
Scheduled - Dear customers,

We will be undergoing a planned database maintenance on Sat. November 28 between 01:00 AM and 07:00 AM PST.

During this time the app.gong.io and mobile access will not be available, but most of the other activities like call recording will continue to operate as usual.

We apologize in advance for any inconvenience that may be caused.

Kind regards,
The Gong team.
Nov 17, 11:00 PST
Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - This incident has been resolved.
Nov 26, 01:35 PST
Monitoring - Due to apparent issues with AWS infrastructure, response times may be slower than usual.
Nov 25, 07:53 PST
Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020
Completed - The scheduled maintenance has been completed.
Nov 15, 01:06 PST
Verifying - Verification is currently underway for the maintenance items.
Nov 14, 23:55 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:00 PST
Scheduled - Browsing in app.gong.io will not be available
Some mobile features may not work intermittently
Nov 2, 04:18 PST
Nov 14, 2020